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Run the study · Administrator

Launch, close, or reopen a survey

Control participant access and understand the cleanup actions that occur when a survey is opened.

Screenshots illustrate the controls below. Layouts and labels may vary with your survey configuration. Select an image or “View full size” to open it in a new tab.

Before opening

  • Check the participant group, privacy, consent workflow, scales, and consensus settings.
  • Verify test records, required statistics, response allowances, and the intended testing-mode setting.
  • Test the exact link and invitation template.
  • Review questionnaire trash for items that should be restored before opening.
  • Keep a record of the final questionnaire and configuration.

Launch the survey

Choose Launch Survey and confirm Yes, Open Survey. The status changes to Open and permitted participants can enter using the appropriate links.

Opening a survey clears flagged test responses and soft-deleted questions from the trash. This cleanup also occurs when reopening. Restore anything you need and export relevant data first.

Launch controls access. Use Email Survey or your approved external process to send invitations separately.

Open the launch controls when the questionnaire and participant group are ready.
Open the launch controls when the questionnaire and participant group are ready. View full size (opens in a new tab)
More screenshots and examples (1)
The launch workflow changes the survey’s availability.
The launch workflow changes the survey’s availability. View full size (opens in a new tab)

Close and reopen

Close the survey when participation should stop or when you need to pause access. A participant who clicks their link while it is closed cannot continue until access is restored.

Reopening does not create a new round. Use Survey Rounds when you need the next round or a snapshot. Before reopening, check testing and trash cleanup again and tell participants what they should do on return.

Detailed instructions: Launch Survey

When you are ready with the survey design and configured your survey settings, and assigned the survey participants to the survey, you can launch it. When you launch a survey, all test responses and soft-deleted questions are automatically deleted for you. Test responses are flagged with "Yes" under the "Test" column on the "View Responses" page. Live responses will not be deleted when you launch your survey. You can close and launch your survey at any time and as many times as you need. Each time you launch a survey, all test responses and soft-deleted questions are cleared out.
Click on the Launch Survey menu to start your survey. It will set the survey status to Open.
Launch Survey — configuration example
The confirmation dialog box appears. Click "Yes, Open Survey" button to proceed.
Launch Survey — configuration example
Your survey is now started. Your panelists can access it with a survey link.